Refund & Cancellation Policy
Clear, fair terms for service engagements.
Cancellations
You may cancel a service engagement by providing written notice to POGO FASHION CLUB (brand: POGOO). Any work completed or resources reserved up to the notice date may be invoiced.
Refunds
- Discovery/consulting retainers: refundable before the kickoff session, non‑refundable after kickoff.
- Fixed‑scope projects: refundable less hours/costs incurred up to cancellation.
- Time & materials: non‑refundable for hours already delivered.
How to request a refund
Contact us at contact@pogofashionclub.shop with your invoice details and reason for request. Eligible refunds are processed to the original payment method within 7–14 business days.
Contact
POGO FASHION CLUB (brand: POGOO), C-25, STREET NO.1, LAXMAN PARK, CHANDER NAGAR, New Delhi, East Delhi, Delhi, 110051 • +91 9921848304